Issue ID | 1170978 |
Internal NHTSA # | 10702435 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | TUNDRA |
Model Year | 2002 |
File date | 02/02/15 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Truck needed sensor replaced for safety inspection sticker (check engine light on). Mechanic found frame underneath to be so rusted he was not comfortable working on the truck. I took the truck to local dealer and they agreed the truck is rusted to point of being unsafe. They took pictures to send corporate for frame replacement approval. Request was denied. I then called toyota customer service several times before they agreed to assign a case number. I was eventually told that although truck is unsafe, there is nothing they will do since campaign is closed. I had the truck sprayed as initial recall stated. I received no other recall or requested service information from toyota. I now have a truck with low mileage that will not pass inspection and is unsafe to drive and toyota will do nothing to make sure their customers are safe or care about the safety of other drivers on the road should parts of my frame start falling off while driving. I find this practice very neglectful especially for a large corporation. I have seen that many others are in the same position with their tundra. I would like to know what can be done to rectify this safety issue. Toyota should be made accountable. |
Vehicle Mileage at Failure | 91000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | ACUSHNET, MA |
VIN pattern | 5TBBT441X2SXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |