Issue ID | 1174239 |
Internal NHTSA # | 10704852 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | TACOMA |
Model Year | 2013 |
File date | 03/05/14 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | I took my 4 wheel drive truck on a dirt road, it has small embedded rocks on it, people also drive cars on this road it is no big nasty dirt road, it felt like the front wheels were going to fall off and i was wondering if i was going to actually make it out of the 9 mile dirt road, i got back to the highway and took my tire wrench and checked all my lug nuts and to me they were all 1/2 turn loose, i took it to victory toyota and they took it on a dirt parking lot and i told them it needed to be more rough and they seemed like they did not care, so they put on invoice could not duplicate problem and sent me on my way, now i took it into toyota before the date i put on i just cant find invoices for it, i took it to lavender brothers and put on a 2 1/2 inch lift kit on it and i was hoping that was going to fix the problem but it did not, i have taken it back to victory toyota 6 times for same problem and they take it out to the same dirt parking lot and put down cannot duplicate customers concern, i told them i was willing to even pay for it to get fixed but they just don't seemed to care i even asked some of them if you drive 30 miles to this road i will give you 300 dollars and no one took it, i tell them every time the dirt road is not rough enough and if they could go with me to this particular dirt road they would know without a doubt what i am talking about but they don't want to go the extra mile for a customer that just spent 35,000 and did not go on a vacation in 5 years to save for this truck, so now the steering at times feels loose in the steering wheel and just sometimes when i turn the wheels all the way to one side or the other and start to roll it makes a real nasty noise, its sad to have a new truck with 8700 miles on it and i don't really feel safe and i am going on vacation at the end of july and i am taking my truck and i just hope everything is ok. |
Vehicle Mileage at Failure | 5654 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SEASIDE, CA |
VIN pattern | 3TMMU4FN2DMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 10/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 8 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |