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2013 Toyota TACOMA Service Brakes Problems, Complaints and Defects

Issue ID	1063023
Internal NHTSA #	10586379
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	TACOMA
Model Year	2013
File date	03/05/14
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	I would like to submit a complaint to the administrator national highway traffic safety administration due to a recall on my toyota tacoma truck. I recently called a toyota dealership (servco waipahu) and explained that two out of the 3 indicator lights noted on my safety recall letter came on while i was driving and did not turn off. Knowing that this was not a good sign, i moved to the side of the road and tried to turn off my car. In doing so, nothing happened. The indicator lights continued to illuminate. When i called, they were well aware of my recall issue however did not show any concern of the problem that i just stated. The service department told me that they were booked with cars and were unable to service my car until june 23. That is more than 50 days away. The note/recall letter mentions that the functions being inoperative "can increase the risk of a crash" and that if the lights do not turn off, i needed to call for "immediate" diagnosis and appropriate repair. In asking how serious was the issue, the lady could not help me nor did she try to get somebody on the phone. They mentioned that i could bring in my car and leave it for standby. She also mentioned that it could take a week. I would be without a car for a week. How do they expect me to go to work? I am frustrated because it is not my fault that my car is one of the many that are being recalled, so there should be at least something to help those that would be inconvenienced without a car. They did not offer anything. I know the update/recall will be without a charge however the amount of time people will be inconvenienced is not worth it. I was willing to take my car in since the light was on, however to not have it for a week or more, i don't know about that. Thank you for having such site to voice my concerns. I am about safety and customer service, and i don't feel i received that today!
Vehicle Mileage at Failure
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	EWA BEACH, HI
VIN pattern	3TMJU4GN9DMXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	10/10/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
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Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
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Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

5NPD84LF9JH336798 5TDZZ3FH90S224263 WDB2110541B278449 WMA11VUY3J9006860 SJNJDNJ10U7001840 WAUZZZ8U6ER079196 JTJHW31U502037275 KNAGU4143J5237661 WV1ZZZ2HZMA024703 SHSRE57507U005897 VF1RFB00363956564 KMFFA17APRU175444

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2013 Toyota TACOMA Service Brakes Problems, Complaints and Defects, Recalls and Failures

2013 Toyota TACOMA Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?