Issue ID | 1498471 |
Internal NHTSA # | 11130014 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | TACOMA |
Model Year | 2011 |
File date | 16/08/18 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | When servicing our truck, dealer has found both right and left rear leaf springs broken. There is a recall issued for 690,000 tacoma trucks exactly like mine for the years of 2005 thru 2011 mine is a 2011 also, but they will not include my vin #... As described by toyota dealer and recall notices, this issue "could break , puncture the gas tank and cause a fire " . Dealer says " unsafe condition as if the remaining part of spring breaks the axle will no longer be secured under the vehicle" this truck is used under normal conditions w/no heavy hauling or towing why is it not being recalled ? This is not normal , putting myself and family in harms way ? What changed during production and assembly that my 2011 tacoma was any different than the one behind it or in front of it during production , same model year ? Toyota will not answer that question , only to say " that vin. # is not included in the recall 4th toyota truck in a row dealer serviced every 5k miles. As recommended now this is customer loyalty appreciation. Toyota tells me " no farther appeal process " ? Is this correct ? |
Vehicle Mileage at Failure | 151864 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | DRY RIDGE, KY |
VIN pattern | 3TMLU4EN0BMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 14/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |