Issue ID | 1279646 |
Internal NHTSA # | 10862133 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | TACOMA |
Model Year | 2007 |
File date | 11/12/15 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Last fall i received a limited service campaign follow-up notice from toyota motor sales, u. S. A., inc. Regarding potential hazardous situations arising from possible frame perforations. Their letter said and i quote 'some vehicles may not have sufficient corrosion-resistant protection... This may contribute to the development of more-than-normal rust in the frame of some vehicles'. The letter suggested the owners of said vehicles schedule an inspection at a participating dealership no later than the march 31, 2016 expiration date. The inspection was performed on december 11, 2015 at sunrise toyota, 4002 sunrise hwy., oakdale, ny 11769, (631) 589-9000 and a perforation of the frame on the front drivers side wheel well was discovered. The dealership informed me that it presented a safety concern that would require total replacement. At this point i was told it was ordered and would take 4-6 weeks to arrive. At 8 weeks i had to make the first contact. They said now it could be between 3-4 months but never reached out to inform me of this change. At 12 and 16 weeks i called the dealership again to no avail. They have no idea of a delivery date and don't seem to care. At this point i called toyota corporate customer service and they provided me two things. They would have sunrise toyotas customer relations manager call me also to absolutely no avail and to provide me a reference number [xxx] for my complaint. Please exercise influence on sunrise toyota to address this hazardous situation promptly and with full disclosure. Thank you very much. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SAYVILLE, NY |
VIN pattern | 5TENX22N07ZXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 11/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |