Issue ID | 1501189 |
Internal NHTSA # | 11132360 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | TACOMA |
Model Year | 2003 |
File date | 25/09/18 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | We bought our 2003 tacoma brand new from the dealer in 2003, expecting this to be a 30-year investment. We have kept up all maintenance on this truck with our mechanic. He checked it last year and found no issues with the frame other than some normal rust. Last week we took it to him because the check engine indicator was on, and he discovered that our frame was completely rusted through with holes in the driver's side. He deemed it completely unsafe to drive and recommended that it be towed to the dealer because the frame was near the point of breaking in half. We never received any notices from toyota. We performed all recalls they issued. After an online search, we discovered the extent of this frame rot problem over many toyota trucks. When we called toyota corporate, they dismissed us and told us that we were out of luck receiving any help or compensation for this defect because we had missed deadlines on a class action suit and also that there was an extended warranty issued only for some tacomas in certain cold weather states. We were never notified of any of this information and have lived at this same address with the same contact information since the time of purchase. We went to the dealership where we purchased it and they also completely dismissed us, telling us that it was out of their hands and we could try to contact corporate to join all the other truck owners with this frame rot problem and try to see if they might help us. This truck has only 37,479 miles. As much as i'm devastated that we are now out many thousands of dollars because of toyota's unscrupulous policies, i'm more angry that they knowingly have put millions of lives in jeopardy by covering up this dangerous problem. How many more vehicles are currently on the roads every day with the risk of ripping in half and killing innocent people? This problem must be fixed please! |
Vehicle Mileage at Failure | 37479 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ABINGDON, VA |
VIN pattern | 5TEWN72N33ZXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 04/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |