Issue ID | 1181506 |
Internal NHTSA # | 10715011 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | TACOMA |
Model Year | 2003 |
File date | 22/05/14 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | In may 2014 while having my vehicle serviced by a mechanic he brought to my attention a serious and ongoing issue with the frame of my 2003 toyota tacoma. I am experiencing a serious material defect in the frame of this vehicle. The problem i am experiencing is not normal. I am referring to a complete breakdown of the frame. I contacted toyota in may 2014 to file a formal complaint. Toyota informed me that my vehicle was recalled for a defective frame but the recall had expired. I informed toyota that i did not receive a recall from them and requested them to make good on the recall and replace my frame. They again refused my request. On may 22, 2014 i took my tacoma to motor world toyota for a frame inspection. The inspection found perforation on the left rear frame by the leaf spring. The inspection also stated due to frame perforation the vehicle was unsafe to drive. The mechanic that examined our truck stated that they were replacing frames on a large amount of toyota vehicles due to the frame defect. The service manager said he would report his findings to toyota and contact us. A few days later the manager contacted us only to inform us again corporate toyota again refused to replace the frame. In april of this year i again contact corporate toyota(case#1503280111) by phone and email to request them to honor the recall for the defective frame only to be refused again. I am asking for any assistance you can offer us. It is critical to our family for toyota to honor the recall on the frame our truck. My husband uses the vehicle to travel to frequent medical appointments. He has been treated since april 2012 for metastatic malignant melanoma. We have been preoccupied with radiation, chemo, 3 surgeries and frequent appointments for cat scans, pet scans etc. We desperately need this vehicle for continued transportation to his medical appointments. |
Vehicle Mileage at Failure | 194324 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | MOUNT POCONO, PA |
VIN pattern | 5TEVL52N63ZXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 04/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | RWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |