Issue ID | 1700185 |
Internal NHTSA # | 11366541 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | PRIUS PRIME |
Model Year | 2020 |
File date | 26/10/20 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2020 toyota prius prime. The contact stated that he purchased and installed a dashboard cover in the vehicle. The contact stated that while reversing, the dashboard cover shifted and blocked the sensor for the back over prevention camera, allowing the display screen to go dark, causing the vehicle to crash into a parked vehicle at approximately 2 mph. The contact stated that the sensor was used to distinguish between daytime and nighttime driving and would dim or brighten the display screen as needed. A police report was not filed. There was no injury sustained by either the contact or the occupant of the other vehicle. Additionally, the contact stated while driving at undisclosed speeds, the display screen inadvertently and intermittently rebooted and the infotainment software updated. The failure recurred on five separate occasions. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The contact stated that the radio, gps and climate control functions became inoperable. Neither the dealer nor the manufacturer were contacted or informed of the failure. The vehicle was not repaired. The approximate failure mileage was 12,000. |
Vehicle Mileage at Failure | 12000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | CLOVIS, CA |
VIN pattern | JTDKARFP3L3XXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/04/23 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |