Issue ID | 1515581 |
Internal NHTSA # | 11152948 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | COROLLA |
Model Year | 2006 |
File date | 16/11/18 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | We had our car serviced just prior to hitting 300,000 miles on the odometer. After a week or so we observed that the odometer had now stuck on 299,999 and failed to move forward afterwards. 11-16-18 called and talked to ricardo at there nationwide customer service number. They stated to contact our local customer relations mgr in ventura, ca. I placed a call and relayed my problem to patricia (xxxxx). She put me in touch with richard in their office who ctc the regional parts mgr to see if they were covering parts with this problem i heard back today they were not. Mentioned if you googled this problem there were numerous reports in the past including one by nbc los angeles october 1, 2014. I mentioned this as well, but they stated they were aware of the problem but aren't covering because they are out of warranty. I asked how you expect to hit 300,000 miles within the warranty period, but it's obviously a defect. The cost thru toyota is $700+. I just feel i'm not the only one who just gets told it's not covered and is left hanging; either, pay the amount of money of forever have you service timings out of whack. Please look into this and tell me what can be done next. Thanks, (xxxxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 299999 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | VENTURA, CA |
VIN pattern | 1NXBR32E06ZXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 18/05/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |