Issue ID | 775238 |
Internal NHTSA # | 10318314 |
Manufacurer | TOYOTA MOTOR CORPORATION |
Brand | TOYOTA |
Model | COROLLA |
Model Year | 2005 |
File date | 20/11/09 |
Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
Product type code | VEHICLE |
Description of the problem | Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6) to add some additional fuel to the toyota fire storm..... I am the owner of a 2005 toyota corolla that recently had a "computer problem" diagnosed as a shift solenoid problem. This problem was a known issue to toyota and it was such an issue, there was a tsb (technical service bulletin) written to help mechanics diagnose the problem. I stopped by the dealership where i purchased the vehicle (new) and they told me to call toyota customer service - which i did. Although they admitted to and recognized the problem, they said they would only partially reimburse people who had less than 80,000 miles on the vehicles. I had over that amount. My mechanic said if i were to take it to a toyota garage, they would just have fixed the problem without telling me about it, rather than have a recall. That is the way they circumvent the system and have high quality numbers. They fix things while they are in the shop for other routine maintenance. Since i do all of my own maintenance - except for major items - they didn't have the opportunity to fix my car. I would like this to be added to the expanding file on toyota. Personally, i think i should have been reimbursed for the almost $2000 it cost to replace one of the four shift solenoid valves in the transmission and then have the faulty computer replaced. Especially considering the fact that this was a known and documented problem with both corolla's and matrix's. They have done this a lot in the past and should be nailed for this and other episodes. I can tell you as i told the lady in customer service - this was the first and last toyota vehicle i will ever purchase. I purchased this particular vehicle because i drove from peoria to indianapolis weekly for work as a consultant and it had decent gas mileage. I will purchase a gm or ford product going forward. [xxx] |
Vehicle Mileage at Failure | 130000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SPRING BAY, IL |
VIN pattern | 1NXBR32E95ZXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 16/01/21 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 0 |
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Transmission type | |
Vehicle speed | 65 |
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