Issue ID | 1705392 |
Internal NHTSA # | 11375443 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | CAMRY |
Model Year | 2020 |
File date | 02/11/20 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Unexpectedly, my car's 12v battery discharged completely under conditions of regular use and moderate temperatures, while parked in my garage overnight. Car is 11 months old with 6327 miles. It was towed to toyota repair shop, which re-charged the battery and installed dcm reset and firmware update t-sb-0095-20. The repair representative referred to possible problem with a recent auto software update that may have worn down battery with numerous incomplete (uninitiated) ignition starts. This software fix was applied for this specific instance, but is not being generally applied to all vehicles. The representative said that the problem was not caused by anything i did, and indicated i may want to watch for toyota consumer notices for further repair. The toyota technical service bulletin, dcm reset and firmware update t-sb-0095-20 (dated september 30, 2020, accessible online), indicates some 2020-2021 models may exhibit "depleted 12v vehicle battery when in ig-off". The software update is not being applied to all vehicles, and there was no assurance that the problem is fixed and will not occur again. As a driver, this leaves me vulnerable to being stranded without transportation, and reliant on help from strangers if parked in remote recreation areas without cell phone access; an unsafe situation. |
Vehicle Mileage at Failure | 6327 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BEMIDJI, MN |
VIN pattern | 4T1F31AK1LUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 16/03/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |