NHTSA Recall # | 147210 |
NHTSA Compaign # | 20V766000 |
MFG Compaign # | WRH-20 |
Manufacturer | Subaru of America, Inc. |
Supplier | SUBARU |
Brand | SUBARU |
Model | OUTBACK |
Model Year | 2020 |
Component | BACK OVER PREVENTION:DISPLAY FUNCTION |
Date of notification | 22/01/21 |
Begin date of manufacuring | 14/09/24 |
End date of manufacturing | 14/09/24 |
Type of recall | V |
Recall initiator | MFR |
Report received | 10/12/20 |
Report created | 11/12/20 |
Regulation part number | |
FMV safety standard number | 111 |
Estimated number of affected units | 7741 |
Defect summary | Subaru of america, inc. (subaru) is recalling certain 2020 legacy and outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The august 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, "rear visibility." |
Consequence summary | The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash. |
Corrective action | Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the cockpit control module, free of charge. The recall began january 22, 2021. Owners may contact subaru customer service at 1-844-373-6614. Subaru's number for this recall is wrh-20. |
Recall notes | Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153). |