Issue ID | 1657530 |
Internal NHTSA # | 11321959 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | CROSSTREK |
Model Year | 2020 |
File date | 12/04/20 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | We had a remote start installed by the dealership prior to accepting delivery of the car. Two days later, the car would not start. The car was completely unable to start. The subaru dealership (sport subaru south in orlando fl) sent a technician to repair the car, rather than towing it to a dealership and repairing it there. The technician confirmed the remote start was defective and rerouted the starting procedure. Since then, the car makes a horrible noise on cold starts. The car was taken in to have the rest of the remote start components removed, but they claimed to know nothing about the sound. We feel these remote starers are unsafe and likely damaging the vehicle's starter, and possibly other electrical components. We have video of the car not starting and the engine noise. |
Vehicle Mileage at Failure | 203 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SEFFNER, FL |
VIN pattern | JF2GTAPC9L8XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 19/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |