2010 Saturn OUTLOOK Steering Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Saturn OUTLOOK 2010 steering. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Saturn OUTLOOK 2010 steering and complaints other owners have filed.
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2010 Saturn OUTLOOK Steering Problems, Complaints and Defects

 Issue ID1080645
 Internal NHTSA #10605999
 ManufacurerGeneral Motors LLC
 BrandSATURN
 ModelOUTLOOK
 Model Year2010
 File date01/01/14
 ComponentSTEERING
Product type codeVEHICLE
 Description of the problemI have been experiencing intermittent power steering loss at low speeds for several months. After viewing hundreds of complaints from owners of other similar year model vehicles on the lambda platform i contacted gm/saturn about a possible recall. After speaking with a customer service rep we took our vehicle to our local dealer for diagnostic testing and it was determined that the power steering pump needs to be replaced. When explaining to the shop employee the problem he said that he was aware of what to look for because he has heard of many complaints identical to ours. The gm rep told us that she was placing our vehicle under a recall and that gm would absorb all charges related to repairing this issue. Once we called to check the status of the vehicle we were informed that this was not the case and gm would not be covering the repairs. I spoke with gm again and explained that unexpected loss of power steering was an important safety concern and was told that the vehicle was not under a recall and that there was nothing else to be done. I believe that this issue needs to be addressed through a recall. In my opinion the number of owners having this issue is too high to be considered a coincidence and is the result of a defective power steering pump.
 Vehicle Mileage at Failure75000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateRUTH, MS
VIN pattern 5GZLRTED5AJXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase18/02/25
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train type
Transmission type
 Vehicle speed5
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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