Issue ID | 1168559 |
Internal NHTSA # | 10700763 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 5500 |
Model Year | 2013 |
File date | 26/02/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | 02/26/15 while under warranty.... #1 - water pump & water pump bearing defective - coolant leaked, leaks around shaft, belt damage due to failed water pump. #2 - check engine light is on after repair complete pcm codes p2509 bcm power signal int p20ee scr nox cat efficiency p20ee has a flash p2560 coolant low - caused by repair #1 so the warranty covered the water pump and water pump bearing that were defective, but not the belt that was damaged due to it. Also during this repair it was noted that there was a check engine light that never went off after repair and a p20ee that only temporarily got reset. 03/20/15 warranty running out, but luckily still covered... P20ee error has been present the last 2 days and check engine light on since last repair. Because of p20ee, the truck went limp and the driver is about 45 min to the nearest dealership with a diesel tech. Truck bought brand new july 2014. All maintenance up to date. Truck well taken care of. All we want is for the truck to run without issues. Is that too much to ask? I can see it giving up in a few years, but less than a year? Its a commercial truck. |
Vehicle Mileage at Failure | 88720 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | NEWARK, DE |
VIN pattern | 3C7WRNELXDGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 18/03/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |