Issue ID | 1688909 |
Internal NHTSA # | 11354080 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2019 |
File date | 22/05/20 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I have a 2019 ram 3500 with the 6. 7l cummins engine and aisin transmission. The truck currently has 9255 miles on it. Soon after purchase, i noticed several issues with the transmission. Issue #1 was a hesitation or lerching at certain mph (35-40). I took it into a local dealer for diagnosis and they determined that there was a tsb(technical service bulletin) that the transmission control module needed updated. That service was performed but did not rectify the hesitation and lerching. Round 2 at a different dealer with the same issues and the different dealer performed a "dealer quick learn" basically wiping the computer clean and relearning my driving style. To this date, transmission still acts the same. Recently on 4 occasions, i've notice a severe lag when entering the high from a stopped position. If i'm entering the highway either from a stop sign, especially on an incline, the transmission slips before the transmission catches and there is no acceleration until the turbo spools up enough. Same goes for passing or making an evasive action to avoid. Extreme lag in the throttle for at least 2-3 seconds before the truck responds. I'm sure that this in not your first complaint with this type of vehicle and it is very unsafe to say the least. I am requesting nhtsa to look into this matter and similar complaints |
Vehicle Mileage at Failure | 4000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | EAST BRADY, PA |
VIN pattern | 3C63R3DL5KGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 24/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |