Issue ID | 1715985 |
Internal NHTSA # | 11387018 |
Manufacurer | Chrysler (FCA US, LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2019 |
File date | 25/11/20 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | For thanksgiving i was driving home from a trip to california about 800 miles away from home, on a merging lane i stepped on the gas to clear lane for a emerging semi trailer i was traveling around 65 mph as i did that i got a warning message on my dashboard to service exhaust system then lost all power from my vehicle from 65 to 35 on interstate 5 a drastically slowdown causing the cars behind me to crash. I pull to the shoulder and my truck just died would not start had it towed to closest dealer next morning. Had to sleep with my new born in the cold truck. Once at dealer i was told the cp4 or high flow pressure pump had fail and the complete fuel system needed replaced. The estimate was for $20,000 but my insurance cover $13,000 of the bill the rest i had to borrow from friends and family. Service advisor said this is a very common problem on all new rams. If it |
Vehicle Mileage at Failure | 27000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LAS VEGAS, NV |
VIN pattern | 3C63RRJL5KGXXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 24/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |