Issue ID | 1703229 |
Internal NHTSA # | 11373946 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2018 |
File date | 10/08/20 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2018 ram 3500. The contact stated that the vehicle shook and vibrated while exceeding 65 mph. The vehicle was taken to all american chrysler dodge (8802 e highway 84, slaton, tx 79364, (806) 828-7155) where the wheels and tires were replaced however, the failure recurred. The vehicle was taken back to the same dealer however, the mechanic was unable to duplicate the failure. The vehicle was taken back to the dealer where the driveline and rear axle were inspected however, the mechanic was unable to determine the cause of the failure. The manufacturer was contacted and scheduled an appointment at another dealer. The contact stated that he contacted the dealer and was informed that there was no record of an appointment being scheduled. The vehicle was not repaired. The failure mileage was 20,000. |
Vehicle Mileage at Failure | 20000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | LUBBOCK, TX |
VIN pattern | 3C63R3GL1JGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 16/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |