Issue ID | 1579993 |
Internal NHTSA # | 11230227 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2018 |
File date | 08/04/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2018 ram 3500. The contact was informed of nhtsa campaign number: 19v021000 (steering), but did not receive a notice. The contact took the vehicle to two different dealers, including ferman chrysler jeep dodge ram tampa (813-929-2400, located at 24314 state road 54, lutz, fl 33559). The contact was informed that there was no remedy other than welding the steering nut solid. The dealer also stated that the warranty would expire after 36,000 miles. The contact did not want to weld the steering nut solid. The contact stated that the loss of directional steering control caused the outside edge of the front passenger tire to wear out. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 29,000. |
Vehicle Mileage at Failure | 29000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | FORT WHITE, FL |
VIN pattern | 3C63RRJL2JGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 16/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |