Issue ID | 1572490 |
Internal NHTSA # | 11219691 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2018 |
File date | 25/01/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2018 ram 3500. The contact received a recall notice for nhtsa campaign number: 19v021000 (steering). South shore chrysler dodge jeep ram (516-371-1500, located at 550 burnside ave, inwood, ny 11096) was contacted and indicated that they did not service large trucks such as the contact's model and did not have the tools to service the recall campaign. Star chrysler jeep dodge ram (718-479-6200, located at 211-10 jamaica ave, queens village, ny 11428) stated that they were unable to provide the tools, part, and welding that may be required to service the recall. The manufacturer contacted garden city jeep chrysler dodge ram srt (283 n franklin st, hempstead, ny 11550, 516-483-2700) and was informed that the part would not be provided until mid december of 2019. The manufacturer was contacted to address part availability. The contact had not experienced a failure. Parts distribution disconnect. *bf |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | JAMAICA, NY |
VIN pattern | 3C7WRTCJ5JGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 16/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | RWD |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | SOUTH SHORE CHRYSLER DODGE JEEP RAM |
Dealer's telephone number | (516-371-1500 |
Dealer's city | QUEENS VILLAGE |
Dealer's state code | NY |
Dealer's ZIP code | 11428 |