Issue ID | 1568292 |
Internal NHTSA # | 11210561 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2018 |
File date | 21/05/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Called dealer south shore chrysler dodge jeep ram 550 burnside ave inwood, ny 11096-1237 516-371-1500 after calling they said to bring in vehicle. When i got there i was told they can not do this recall at this location. I told them on the phone my vin nbr and the recall but they said they could not repair it. They recommended dodge dealer in westbury ny. When i called them they said the next appointment was in august. I told them this was a recall that involved the steering, but they said august was next appointment. They gave me phone nbr for dodge who got in touch with star chrysler jeep dodge fiat 211-10 jamaica avenue queens village, ny 11428-1541 718-479-6200. I asked them to make sure this dealer could do the work and was told that they could. I dropped the truck off tuesday 5/28. Just got a call from the service dept and they said they can not do this repair . This is the second dealer who was told about the recall and said to bring it in, but could still not perform the repair. This is a safetry issue involving the steering and should be fixed asap. |
Vehicle Mileage at Failure | 3771 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | JAMAICA, NY |
VIN pattern | 3C7WRTCJ5JGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 16/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |