Issue ID | 1569295 |
Internal NHTSA # | 11217281 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2017 |
File date | 09/04/19 |
Component | WHEELS |
Product type code | VEHICLE |
Description of the problem | Recently, i departed from home in my truck to head out on errands. I found it was difficult to steer. Realizing it felt like a flat front tire, i pulled off the road and found the front right tire was flat. At no time did i receive any warning from the factory installed tire pressure monitoring system. Looking at the tpms, the pressure indicated 14 psi, then later 11 psi. At no time did i receive an audible or visual alarm from the truck. Later i had the nearby dealership investigate this, and they reported the system is working as designed, but they can't/won't show me in writing when the alarms are supposed to activate. I have an open case with ram customer care, but the manager continues to point towards the dealership's verbal answer. Another person i know was recently driving towing a heavy rig when another driver pointed out to them that they had a flat tire on the truck. They told me they had not received any warning from the tpms. As you know, the risk of a tire overheating and blowing is what tpms is supposed to help drivers avoid. A tpms that is not warning drivers after about 10-20% loss of pressure is creating a risk for operators and other vehicles and passengers. |
Vehicle Mileage at Failure | 49851 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SAN ANTONIO, TX |
VIN pattern | 3C63RRJL3HGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 19/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |