Issue ID | 1562976 |
Internal NHTSA # | 11206557 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2017 |
File date | 03/07/18 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2017 ram 3500. The contact stated that the vehicle was on a hoist, an unknown after market spacer on the spring came out of place and damaged the boot. The independent mechanic repaired the the vehicle. The repairs were unknown. The vehicle was later taken to the dealer (russell westbrook chrysler dodge jeep ram of van nuys 6110 van nuys blvd, van nuys, ca 91401 (818) 646-6908) for nhtsa campaign number: 19v021000 (steering). The contact asked the dealer to look at the issue concerning the suspension and give an opinion on the issue. Another dealer (autonation chrysler dodge jeep ram valencia 23820 creekside rd, santa clarita, ca 91355 (661) 379-7709) had repaired the spacer the first time but the contact was again concerned that if the vehicle hit a bump and the spacer came out of place again it could lead to a loss of control and a possible accident. It was unknown if the manufacturer was contacted. The failure mileage was 10,000. |
Vehicle Mileage at Failure | 10000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | NORTHRIDGE, CA |
VIN pattern | 3C63R3ML1HGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 22/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |