Issue ID | 1682936 |
Internal NHTSA # | 11349713 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2017 |
File date | 05/08/20 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Ram has a recall for the drag link, my dealership has preformed the recall repair which is to weld solid the drag link this is not a proper repair. I would say this is what a backyard mechanic might do to enter a demo derby not a repair on a new truck under warranty. This item came on the truck as an adjustable part of the steering system and rams fix is to weld this part making it no longer adjustable and the steering can no longer be aligned. My steering wheel is crooked and ram has told me that's to bad we are going to do nothing for you that's rams customer care not the dealer... |
Vehicle Mileage at Failure | 46362 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | NIAGARA FALLS, NY |
VIN pattern | 3C63R3CL2HGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 24/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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Dealer's ZIP code |