2017 Ram 3500 Steering Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Ram 3500 2017 steering. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Ram 3500 2017 steering and complaints other owners have filed.
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2017 Ram 3500 Steering Problems, Complaints and Defects

 Issue ID1562596
 Internal NHTSA #11206288
 ManufacurerChrysler (FCA US LLC)
 BrandRAM
 Model3500
 Model Year2017
 File date07/05/19
 ComponentSTEERING
Product type codeVEHICLE
 Description of the problemMy vehicle is subject to a recall for the steering drag link assembly. The recall states the assembly will be inspected and welded as the repair. There is a replacement part listed on the recall however dealers are not installing the revised part. I contacted fca (chrysler) corporate office about the safety concern with welding steering components. My contact was to receive the revised steering drag link since no credible automotive automotive source approves of welding steering components and that beyond the safety issue the part is no longer adjustable or functional to adjust during routine front end alignments and will require replacement at the owners expense. The response from the executive referrals manager was that i had one choice and that was to bring my truck to a dealer for the stated recall repair and that welding the drag link was approved by their engineers. I stated that the repair was unacceptable and that i would pay for the revised part and the installation through the dealer even though my truck is still covered by the original bumper to bumper warranty. I was informed that neither the replacement part or any other chrysler/mopar part is available for the consumer and they would not assist me in having the dealer install the revised part at my cost. I asked what if i have a aftermarket drag link installed. I was told the recall would not be cleared on my vehicle, i would be responsible for for any defects in the steering components, and that fca would be absolved of any responsibility. Its no secret that fca is rated lowest of any manufacture in customer satisfaction, however this is a major safety concern for the nearly one million recalled vehicles. The truck is not safe to drive and fca is worried about cost not safety. Fca has given the owners no option by refusing to provide updated parts and forbidding the installation of aftermarket parts.
 Vehicle Mileage at Failure6800
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateTUCSON, AZ
VIN pattern 3C63R3CL4HGXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase22/01/25
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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