Issue ID | 1552045 |
Internal NHTSA # | 11193138 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2017 |
File date | 30/03/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2017 ram 3500. The contact received a recall notification for nhtsa campaign number: 19v021000 (steering). The contact spoke with the manufacturer and disagreed with their recommendation to weld the nuts to the adjustor sleeve if they met the torque requirements. Westgate dodge ram (10936 star rd, wake forest, nc 27587, (919) 556-3137) and a technician also expressed disbelief in the repair recommendation. The vehicle was not repaired. The contact had not experienced a failure. *tt |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | FRANKLINTON, NC |
VIN pattern | 3C63RRKL5HGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/10/17 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | RWD |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | WESTGATE DODGE RAM |
Dealer's telephone number | (919) 556-3137 |
Dealer's city | WAKE FOREST |
Dealer's state code | NC |
Dealer's ZIP code | 27587 |