Issue ID | 1564910 |
Internal NHTSA # | 11208061 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2017 |
File date | 26/09/18 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2017 ram 3500. While driving 37 mph, the vehicle would not decelerate when the brake pedal was depressed. As a result, the vehicle drove off the road and crashed into a ditch, then the brakes would not work and engine was at max rpm and could not shut engine off. Consumer could not steer back on the road. Truck finally stopped after 5 to 6 times after revving. There were no warning indicators illuminated. The vehicle was towed to an independent mechanic who repaired the front end damage and transmission. The manufacturer was made aware of the failure. A police report was filed and there were no injuries. The dealer was not contacted. The cause of the failure was not determined. The failure mileage was 22,000. *dt*jb *bf*jb |
Vehicle Mileage at Failure | 22000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | NORTH SAN JUAN, CA |
VIN pattern | 3C63RRJL5HGXXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | Y |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 22/01/25 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | RWD |
Transmission type | |
Vehicle speed | 37 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |