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2017 Ram 3500 Service Brakes Problems, Complaints and Defects

Issue ID	1381764
Internal NHTSA #	10992696
Manufacurer	Chrysler (FCA US LLC)
Brand	RAM
Model	3500
Model Year	2017
File date	26/05/17
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	I have a ram 3500 single rear wheel truck with integrated brake controller. It was hooked up to my 10,000# gvw 5th wheel trailer this past weekend and no matter how i set the controller, for either braking strength or trailer selection type, it provides imperceptible braking to the trailer. It nearly pushed me right through an intersection at 25 mph because there was no braking. This occurred on a 35 mph level grade and i was slowed at the time for an approaching red light. Truck is rated to tow much more. I disconnected factory unit and put in an aftermarket and it worked exactly as it should, which should rule out both the trailer and truck wiring as it uses the same with just an plug switched from internal brake controller to aftermarket.. I have seen many postings about this on the internet and it seems fca has a star case on this as well #s1508000014. I feel this can put any driver in a very bad or deadly situation very quickly. I had both a 2010 and a 2012 ram 3500 trucks with the same controller and towing the same trailers and there were no issues at all. I will be taking this to a dealer in about 2 weeks for testing, but all postings i have seen show no resolution from fca on this problem. I think it is imperative that this gets reviewed before someone gets killed by this.
Vehicle Mileage at Failure	2050
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	HUNLOCK CREEK, PA
VIN pattern	3C63R3JL1HGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	22/01/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	25
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WP1ZZZ9YZKDA04125 MRHGK5850JT100488 WVGZZZ1TZLW049485 KNAFJ41BBFA414299 1D8HB58276F189902 WV1ZZZ7HZGH139343 JAATFS54H17102115 WBAGN12055DR94507 VXKUBYHYJL4141079 KNARH81GBM5012430 JN1AV7AP7EM690875 WF03XXXTTGXHE6216

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2017 Ram 3500 Service Brakes Problems, Complaints and Defects, Recalls and Failures

2017 Ram 3500 Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?