Issue ID | 1598594 |
Internal NHTSA # | 11253709 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2016 |
File date | 17/08/19 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Ram dealer service dept. After completing a steering drag link recall service reported after test drive a shimmy /shake in steering wheel starting at vehicle speed of approx. 20 mph. Diagnosis as a faulty steering damper, replaced damper and returned vehicle to customer. Customer returned next day reporting bad shimmy, was told vehicle would need to be scheduled for another service visit and allowed to leaving without service dept inspecting vehicle. Customer returned approximately 2 weeks later insisting service writer test ride vehicle, vehicle was inspected and determined to have belt separation in driver side front tire. Tire was removed and replaced with spare tire. Defective tire is with vehicle owner. Ram 3500 dual rear wheel, nexen 235/80 r17 roadian at pro 8, 28,300 mile. Original tires, original owner rotated once at approx 18,000 miles |
Vehicle Mileage at Failure | 28300 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SUNMAN, IN |
VIN pattern | 3C63RRML2GGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 19/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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