Issue ID | 1289655 |
Internal NHTSA # | 10873745 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2016 |
File date | 25/05/16 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | On may 25 we experienced catastrophic brake failure while backing our new 2016 5th wheel trailer into our driveway. This included backing down our hill and turning to the right into our driveway. The road we live on is a private road. After the incident it was determined that the brake booster retaining clip was either not installed or was missing causing the brake pedal assembly to come apart from the "brake" booster arm which resulted in our inability to operate the brakes of our pickup or 2016 trailer. This incident caused over $18000 in damage to the trailer and our property. The incident was reported to fiat chrysler automobile who investigated. They reported that upon "review the inspection report ..."," we are not led to believe that the incident was due to a manufacturing responsibility. Therfore we must respectfully decline any assistance with this incident." as a result of this incident we have not had this vehicle for the past 2. 5 weeks but most of all are shocked at their response. We have noted that chrysler had recalled over 24,000 vehicles including ram trucks between 2010 and 2013 for the exact same issue. Hopefully this will spur some action on this issue. |
Vehicle Mileage at Failure | 2100 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | DUNDEE, OR |
VIN pattern | 3C63R3DL2GGXXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 19/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |