Issue ID | 1379348 |
Internal NHTSA # | 10990782 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2015 |
File date | 20/05/17 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Truck has 26,300 miles on it. 7 days after getting the truck serviced and aligned at my local dealer, while driving at 70 mph on the highway in gainsville, fl, the steering wheel slowly became mis-aligned to the left by over 180 degrees, causing reduced ability to steer to the left, a check engine light, a failure of the anti-lock brake control module, and failure of the cruise control. I stopped at nearest dealer who said the truck was unsafe to drive, but did not have anyone available to look at it for at least a week and offered no further options. Being as i was 200 miles from home, i took the truck to an independent mechanic who determined that the steering drag link jam nuts were loose allowing the drag link to rotate at random. He was unable to tell whether the dealer failed to tighten them after the alignment or because they were never tightened at the factory. The drag link was re-set to center the steering wheel and the jam nuts were tightened. I was advised that had i not stopped to have it fixed, the drag link could have continued to loosen causing a complete loss of steering control. A quick google search indicates this to be a recurring problem with these trucks. |
Vehicle Mileage at Failure | 26300 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ALBANY, GA |
VIN pattern | 3C63R3LL8FGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 22/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |