Issue ID | 1218673 |
Internal NHTSA # | 10763019 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2015 |
File date | 07/08/15 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | I have the integral trailer brake controller on my truck and i hooked up to my camper for the first time with the new truck, [the trailer brakes worked fine with the truck that i replaced] i had very limited braking power on trailer brakes, i did some tests on the trailer brakes first and found that they are working properly, then i did a test on the brake controller and found out the trailer brake controller is only putting out around 9 volts when set to maximum gain and fully applied, it should be 12 volts or higher, i took it to the dealer and they replaced the trailer brake control module, the brakes are no better and im afraid to tow now and can't even use this truck for what i bought it for, the dealer says that's how the controllers work now which is unsafe and unacceptable. |
Vehicle Mileage at Failure | 206 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ALBEMARLE, NC |
VIN pattern | 3C63RRHL6FGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 22/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |