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2015 Ram 3500 Service Brakes Problems, Complaints and Defects

Issue ID	1211737
Internal NHTSA #	10749880
Manufacurer	Chrysler (FCA US LLC)
Brand	RAM
Model	3500
Model Year	2015
File date	17/08/15
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	The integrated trailer brake control in the 2015 ram trucks does not provide adequate brake control to the trailer brakes. I traded in a 2013 ram 3500 and the integrated controller allowed me to set up the brakes so i could lock the tires up, then i would back the voltage down slightly from there to get maximum braking performance from the trailer. With the new truck, there wasn't the ability to get much braking at all. Dealers are telling those with the same trucks, that it is working as designed and there isn't a problem. Monday, august 17th, i was approaching a stop sign, and began braking. The trailer brakes were ineffective due to the controller and i couldn't stop in time. I ended up in the middle of the intersection before i could stop. Luckily there was no cross traffic so there was no crash. The trailer weighs 2020 pounds empty, and it was hauling approximately 1400 pounds. The trailer controller was set at light electric, 7. 5. ( l later tested heavy electric and it still doesn't provide adequate braking). After, i tested the trailer brakes (that i already knew were good) on another truck, and they worked perfectly. Again, the integrated controller on my 2013 ram worked great, but the new ones simply do not allow the trailer brakes to work properly regardless of how much you turn up the voltage. I can not adjust it to get the brakes to provide significant braking from the trailer. Ram is saying that there isn't a problem, but a quick internet search would say that there is certainly a safety issue, that if left unresolved will absolutely lead to injuries or fatalities.
Vehicle Mileage at Failure	405
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	OAK GROVE, MN
VIN pattern	3C63RRHL6FGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	14/01/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	50
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

XTA111730C0218478 3GNFK12327G211540 XA2S1N162071S1111 WDD2120931A678214 VF7SH9HP8CT554124 WAUZZZF22KN001650 1HTKHPVKXMH687292 1FTEW3K83RKD68263 VR3FPHNSTPY552604 1XPXD49X4ND789939 KNDPMCACXK7595897 MA1TX2HSNF6084217

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2015 Ram 3500 Service Brakes Problems, Complaints and Defects, Recalls and Failures

2015 Ram 3500 Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?