Issue ID | 1345634 |
Internal NHTSA # | 10939130 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2015 |
File date | 27/05/16 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Too many details, but will try to bullet right to the issues: (truck was rear ended on highway 4/25/2016) -my truck was towed to dealership, but upon "completed repairs", i picked up at collision center -exhaust brake function on the turbo was weakened while in care of dealerships hands (or lack thereof) -during repairs of body damage only, someone re-calibrated my trucks speedometer to match my oversize tires. (this would be so much a concern, but the fact that my trucks exhaust brake was intentionally weakened via computer, "now we have a problem" -this issue was addressed to dealership as a safety concern as i tow a 16,000lb trailer for work. (along with noticeable whistle from turbo, which is undeniable evidence of damage to turbo) -first day towing through mountains "without" eb working properly, i almost wreck twice within 15 miles, all due to "weak eb" -after multiple trips to dealer, i am constantly told "truck drives fine, truck eb is working" -enough researching turbo and eb function, i am able to finally get insurance & dealership to repair turbo under claim -after repair, truck is given back to me with new turbo. Eb is still extremely weak, whistle is gone, torque and tow/haul function have now been altered and compromised. -now we have 3 issues with the truck: extremely weak eb / extremely weak to non-existent tow/haul mode / torque extremely weak. (all functions that can be calibrated in the trucks computer) -dealership has been having my $60,000 truck handled with complete negligence and carelessness with placing repairs in hands of a mechanic with 2 months |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | QUEEN CREEK, AZ |
VIN pattern | 3C63R3LL1FGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 22/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |