Issue ID | 1347720 |
Internal NHTSA # | 10944070 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2014 |
File date | 22/11/16 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | Manufacturer recall #: r46 nhtsa recall #: 15v-541 i took my recall notice and ram 3500 2014 to the dealer to have the recall fix installed. Dealer notified me that chrysler engineers would not allow them to install the recall/fix because the truck has the wrong frame installed. Since the truck will need to be taken apart and rebuilt in the field i expressed my concerns and opened a case with the chrysler customer assistance center. A truck replacement was suggested and i agreed. I would like your help since nothing has been done since this decision that happened almost 6 weeks ago. Chrysler engineers expressed concerns since this is a safety issue so i am afraid to drive my truck. |
Vehicle Mileage at Failure | 9100 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | GREENVILLE, SC |
VIN pattern | 3C63R2BJXEGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 20/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
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Dealer's ZIP code |