Issue ID | 1234631 |
Internal NHTSA # | 10787299 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2014 |
File date | 06/10/15 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | I was notified of recall r-46 on or about 10/06/15 by the dealer. At that time i was told that in the opinion of the dealer, he did not feel the vehicle was safe to drive in the manner that i use the vehicle. I tow a 16,000# fifth-wheel rv trailer. I am a full-time rver and travel much of the time. When the dealer contacted his counterpart he agreed that the vehicle was not safe to operate the vehicle in the manner i intend to use it. Pictures were taken for the record. When fca was contacted and the problem was explained they told the dealer that a rental vehicle was at the dealership's discretion and the dodge would not authorize one. Eventually the pictures were forwarded to dodge engineering to request a fix. Engineering said that there was no problem and the dealership returned the vehicle to me saying they couldn't help. The dealership requested that engineering send someone out to physically view the problem. They refused saying the pictures did display any cracks and that the weld looked sufficient. I looked over this site and found that this problem was identified as early as february 2014 and continued to date. On august 26, 2015, fca stated that there was inspection and corrective action identified in a communications r46082615. To date, the only response from the fca recall center is that the repair is in development and no parts are available. This is the second ram that i have had a recall that covered an extensive amount of time. Fca's response to me is that the only problem i would have if the track bar bracket broke would be difficult steering and possibly a crash. That isn't acceptable to me, my wife, the cost of my rv, or the liability to others. Fca needs to provide a fix or give us a letter stating that there is no defect. At this time i am driving my vehicle and towing my rv because it is the only vehicle available to me. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LANCASTER, CA |
VIN pattern | 3C63RPGL3EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 25/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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