Issue ID | 1608281 |
Internal NHTSA # | 11267099 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2014 |
File date | 17/11/15 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 ram 3500. The contact initially received a recall notice for nhtsa campaign number: 15v541000 (steering). The contact took the vehicle to arizona motors snowflake dodge (870 main st, snowflake, az 85937, (928) 536-7234) for the recall repair. Afterwards, while driving 35 mph, the steering column made a popping noise without warning while steering the vehicle. The contact took the vehicle back to the dealer where they performed another repair. Despite the multiple remedies performed on the vehicle, the failure persisted. The manufacturer was notified of the failure and did not assist. The vehicle was not repaired. The failure mileage was 27,208.*jb |
Vehicle Mileage at Failure | 27208 |
Number of Occurences | 5 |
Source of the issue | HOTLINE VOQ |
City and State | SNOWFLAKE, AZ |
VIN pattern | 3C63RRJL0EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 26/01/25 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | RWD |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | ARIZONA MOTORS SNOWFLAKE |
Dealer's telephone number | 928-536-7234 |
Dealer's city | SNOWFLAKE |
Dealer's state code | AZ |
Dealer's ZIP code | 85937 |