Issue ID | 1560833 |
Internal NHTSA # | 11204993 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2014 |
File date | 04/04/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 ram 3500. While the vehicle was in reverse, a pop sound occurred under the front of the vehicle and the contact lost control of the steering. The contact noticed that the steering rod was detached. The vehicle was towed to the contact's residence and was later taken to southland dodge chrysler jeep ram fiat (located at 6161 w park ave, houma, la 70364, (985) 303-1589) where it was diagnosed that the steering rod failed and needed to be replaced. The vehicle was not repaired because the part was not available. The manufacturer was notified and provided case number: 58393140. The approximate failure mileage was 78,000. |
Vehicle Mileage at Failure | 78000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | NEW ORLEANS, LA |
VIN pattern | 3C63RPJL0EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 20/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |