Issue ID | 1448314 |
Internal NHTSA # | 11073889 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2014 |
File date | 06/02/18 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | There was a recall on the track bar bracket in 2016. The dealership did not fix it then when we thought they did, and cleared it out of the recall system as if it was fixed. The bracket broke in 2018 and the dealership refuses to fix it because the truck has an aftermarket lift. Chrysler will not help either due to the lift. We bought the truck this way, and have no way to take the lift off as they are requesting. We want the recalled part fixed. The truck has had a death wobble since we purchased it due to this bracket. When it was still doing it after we took it to the dealership in 2016, we contacted them and they told us they didn't know why it would still be doing it. After it broke while we were driving on the highway, we realized the original bracket was still on the truck. When we called the dealership they admitted to only doing a visual inspection and not changing the bracket in 2016. We took it back to them and they are now refusing to fix it because of the lift. The lift didn't cause the problem, and they should fix a factory recall regardless of aftermarket parts. |
Vehicle Mileage at Failure | 102000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ALVARADO, TX |
VIN pattern | 3C63RRNL2EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 26/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |