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2014 Ram 3500 Service Brakes Problems, Complaints and Defects

Issue ID	1269260
Internal NHTSA #	10850125
Manufacurer	Chrysler (FCA US LLC)
Brand	RAM
Model	3500
Model Year	2014
File date	09/02/16
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	The factory integrated trailer brake module (itbm) on my 2014 ram 3500 megacab 4x4 cummins diesel truck does not supply proper voltage to activate the electric brakes on a towed trailer. The voltage supplied to the trailer brakes is 7 volts dc with the gain set at max, checked by a trailer dealer that does pa state inspections, where a trailer requires over 10 volts dc to properly activate the braking system on the trailer being towed to safely aid in stopping both the trailer and tow vehicle. I recently had a notice appear in the electronic dash (evic) that there was a trailer brake problem and a notification that the trailer was not connected when it was still connected to the truck. This prompted the first visit to the dealer where i was told there was a problem with the trailer. I have had my truck to the dealer two times for this problem and the second time they checked the voltage of another truck that was 7 volts dc and said it was ok. I have a 35 foot 5th wheel rv trailer and a 18ft flat trailer that do not brake properly when attached to this truck. The 18 ft trailer brakes work properly when attached to a different truck. I have been researching this problem on the internet and have found that on many of the forums dealing with cummins diesel and ram trucks that this problem is wide spread over many model years. On the dodge ram forum (www. Ramforum. Com - search brake controller) an automotive engineer even documented the lack of output of his 2015 ram 3500 truck. At 100% input there was only 66% output to the trailer braking system. I have had 6 safety recalls for this truck so far. This problem may not receive as much attention as other problems due to the fact that there is a much smaller number of vehicles used for towing. Please do not wait until someone is killed before investigating this problem. Thank you for reviewing my submission.
Vehicle Mileage at Failure	37000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	EPHRATA, PA
VIN pattern	3C63R3ML5EGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	26/01/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	4WD
Transmission type
Vehicle speed	40
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

MA1TA2WLXG2H25452 JTEGD21A630062024 WMWXM710X02A82110 YV4A22PK1G1044981 WV1ZZZ7HZ6H061038 KPTA0B1SSDP140767 Y6D11020650408506 MNTAB7A91L6012222 W0LBE6EG4HG018943 WDDWF4AB5FF026816 WBANX51060CT66246 JHMZF13408S203491

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2014 Ram 3500 Service Brakes Problems, Complaints and Defects, Recalls and Failures

2014 Ram 3500 Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?