Issue ID | 1397113 |
Internal NHTSA # | 11012580 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2014 |
File date | 10/07/17 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I have experienced a catastrophic failure of the rubber portion of the fan shroud on my 2014 ram 3500 with the 6. 7 cummins diesel engine. While towing my 5th wheel up a grade, the fan clutch was engaged and the truck down-shifted. A short time later i had a strong vibration and noise coming from the front of the truck. The noise went away, and then the same thing happened one more time. I took the truck to my local dealer for inspection, and found that the bottom portion of the rubber-like fan shroud was torn apart as the result of contact with the engine cooling fan. This is an internally well-known issue with chrysler/fiat/ram as referenced by their star case #s1307000002. They have refused to fix it under any sort of factory warranty, even though it is a known issue and even acknowledged that it may have been installed incorrectly at the factory (which is stated in their star case). A quick search online has shown this as a widespread issue, with some faring much worse destruction and damage than myself. The manufacturer needs to be held responsible, and a true fix needs to be implemented before someone gets hurt! |
Vehicle Mileage at Failure | 35750 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | VISALIA, CA |
VIN pattern | 3C63R3DL6EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 25/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |