Issue ID | 1531472 |
Internal NHTSA # | 11171507 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2014 |
File date | 22/12/18 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | Smelled burning wire(s) while exiting interstate. At bottom of ramp engine quit. Had lights etc and engine would crank but not start. Truck was towed to dealer - scan indicated lift pump bad. Replaced under warranty. Replacement pump failed shortly after install while testing. Tech found burn and shorted wires in harness behind left front wheel well. Tech spliced damaged wires and test with another pump. However on further testing found the shorts damaged the bcm(body control module) which related in fuel guage not working. Replaced bcm. Warranty would not cover repair to wire harness or bcm. All seemed to be working while traveling back home however the backup guide lines for backup camera do not appear now. Not sure if it is harness or bcm. |
Vehicle Mileage at Failure | 97843 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SYRACUSE, NY |
VIN pattern | 3C63RRKL5EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 25/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |