Issue ID | 1435408 |
Internal NHTSA # | 11057153 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2014 |
File date | 28/12/17 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Recall t51 i'm deeply concerned that its been two months since i received a letter from the nhtsa in reference to a recall # ( t51 ) that my truck needs to get done, to avoid a potential risk that could lead to injury or even death, for me the driver, or any passenger. Nhtsa stated on that letter, that a repair must be done by the manufacturer, as soon as possible, to avoid possible tragedy. It's been two months that i have been calling consistently and very worried about this issue, to my closest ram dealership, in las vegas, nevada. Unfortunatelly every time i call, they tell me that i have to wait until the parts are available. I call the manufacturer and they told me tha same, that the parts are not available. So i'm writing to express my great concern that, both the dealership and the manufacturer are not taking this issue seriously enough, because they even told me, that if i'm not experiencing any problems on my car, i should not worry. I guess that i have to wait until there is a fatality to start worrying about it. I have to say that since i received the first letter from nhtsa regarding this issue back in november 2017, it's been 2 months that i feel that i'm driving in a constant fear. The parts that needs to be replaced, is a water pump on the engine, and for the dealership and the manufacturer to tell us after 2 months, that they don't have the part available, is a total lack of respect towards every driver affected. It is a long time that all people affected are still driving at risk of a possible fatality. Please do something about this before it's too late. |
Vehicle Mileage at Failure | 40000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LAS VEGAS, NV |
VIN pattern | 3C63R3FL2EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 18/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |