Issue ID | 1680615 |
Internal NHTSA # | 11343870 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2013 |
File date | 21/07/20 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2013 ram 3500. The contact stated that while driving at 65 mph, without warning a violent shaking occurred within the steering wheel. The contact managed to regain control of the steering wheel, veered to the shoulder of the road, turned the vehicle off and back on which then resumed back to normal. The vehicle was taken to an independent mechanic where the front end was inspected and determined that the front lower control arms needed to be replaced. The vehicle was repaired. The dealer, planet ford-dodge located at 19000 eastex fwy, humble, tx 77338 was contacted and informed the contact that no warranty was available on the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 162,000. |
Vehicle Mileage at Failure | 162000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | HOUSTON, TX |
VIN pattern | 3C63RRJLXDGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 15/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |