2013 Ram 3500 Suspension Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Ram 3500 2013 suspension. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Ram 3500 2013 suspension and complaints other owners have filed.
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2013 Ram 3500 Suspension Problems, Complaints and Defects

 Issue ID1243608
 Internal NHTSA #10808334
 ManufacurerChrysler (FCA US LLC)
 BrandRAM
 Model3500
 Model Year2013
 File date09/11/15
 ComponentSUSPENSION
Product type codeVEHICLE
 Description of the problemI received in late october 2015 a letter from fca (fiat chrysler automobiles) regarding safety recall r46/nhtsa 15v-541, which states 2013 ram 3500 trucks may have an improperly welded front suspension track bar frame bracket, which could separate while driving, causing a hazardous situation including loss of steering control. Before i went to the dealer to have this remedied, i experienced an incident while driving on the interstate, where the front end suddenly started shaking violently and i lost almost all steering control, narrowly avoiding hitting a freeway sign and eventually stopping in a ditch on the side of the shoulder. This was all recorded by a dashcam video. Upon immediate inspection under the truck, the track bar mounts were separated from the frame, welds were broken, leaving the track bar dangling (see attached). The truck was towed to the closest dealer, and upon initial inspection the dealer also stated this appeared to be the issue that was under recall, but they had no remedy from fca corporate on how to fix it as of yet. For nearly a month the truck sat untouched at the dealer, unsafe to drive, until i was notified on 12/3/2015 that fca will not honor handling this recall problem because i had modified the truck with a lift kit. I say: the lift kit may or may not have accelerated the failure of the part, but the ultimate reason of this situation is fca's poorly manufactured product in which a recall was required, but ultimately not honored. This problem is not an issue in 2015 or newer heavy duty rams, as the welding process is completely different. Therefore, fca clearly acknowledges this issue but when it is time act upon this acknowledgement, they would rather blame others. Now i have an undriveable truck that i don't know how or when will be fixed.
 Vehicle Mileage at Failure53000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateAPPLE VALLEY, CA
VIN pattern 3C63R3DL6DGXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase18/01/25
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed60
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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