Issue ID | 1623133 |
Internal NHTSA # | 11286400 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2013 |
File date | 02/12/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | The vehicle was taken in for a front end alignment. When the technician loosened the tube retaining clamp to adjust the outer tie rod, one side of the threaded portion of the adjuster tube, socket, tie rod end (68369910ac) fell on the ground. The metal wall sheared at the start of the adjustment threads and showed signs of metal fatigue. The opposite side was fully cracked in the same location but had not sheared off the adjuster tube, socket, tie rod end yet. It took very little effort to break the piece off by hand. Failure would have been imminent if left untouched. Failure while the vehicle was in operation would have resulted in loss of control of the vehicle. The vehicle was stationary at an alignment shop. The adjuster tube, socket, tie rod end is identified as part (1) in the attached drawing. Failure point is at the end where adjuster tube (2) is threaded in and tube retaining clamps (15) and (16). Pictures of the failed component are attached. |
Vehicle Mileage at Failure | 102000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | TOPEKA, KS |
VIN pattern | 3C63RRJL2DGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 15/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |