Issue ID | 1382050 |
Internal NHTSA # | 10992904 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2013 |
File date | 01/06/17 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | On june 1, 2013, i was driving the dodge ram 3500 at highway speed (approx. 60 mph) when the steering completely locked up and 4-way emergency flashers failed. I drifted to the side of the highway and came to a stop. I immediately called roadside assistance. My phone log shows this call started at 8:40am and lasted 9 minutes. During the call, washington department of transportation incident response stopped at the scene and neither of us realized the extent of the problem and wa dot left the scene. Near the end of the call, i noticed smoke pouring from under the hood and exited the vehicle. At that time, i noticed burning material on the ground under the truck's engine. I hung up with roadside assistance and called 911 at 8:49am. At that time, at least 4 law enforcement, 2 fire engines, and wa dot arrived on scene and shut down the entire state highway due to the size of the fire. One lane of the highway was reopened just before 9:20am. When i left the scene, the fire department was still actively working to control the blaze and had cut open the truck |
Vehicle Mileage at Failure | 69000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BEAVERCREEK, OR |
VIN pattern | 3C63R3HL7DGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | Y |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 18/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |