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2011 Ram 3500 Steering Problems, Complaints and Defects

Issue ID	1212661
Internal NHTSA #	10758574
Manufacurer	Chrysler (FCA US LLC)
Brand	RAM
Model	3500
Model Year	2011
File date	17/07/15
Component	STEERING
Product type code	VEHICLE
Description of the problem	Have experienced a wobble in the steering since new, especially when backing. Dealer could never duplicate it. While backing to the right in july it repeated, feeling like a wheel was loose. Again, on the highway on a right hand ramp at approximately 40mph it was so severe i had to slow down to 15 mph to regain control. Every right hand turn afterwards it repeated, eventually doing it in both right and left lane changes. Dealer inspected and determined the front stabilizer was defective and was replaced. Test drive indicated a slight wobble, but improved. The following week the problem returned. I parked the truck as unsafe and contacted the dealer and took it in on the next monday. Upon inspection the mechanic "could not duplicate the problem". I refused to take it back until they corrected. The dealer kept it until thursday when they then state they could now feel the wobble and the mechanic thought it was the front axle hubs and parts were ordered. The truck was finished on that friday. They dealer stated the front drive shaft u joints were both frozen and were replaced. Note there is a notice on the engine cowling stating those joints had to be regularly lubricated using a needle grease fitting. The dealer performing the service says it is impossible to reach the spot without disassembly of the truck frame. Even though ram trained mechanics at dealers performed the lub per the service schedule it apparently has never been cared for. From the notice on the engine it is obvious that ram is aware of the problem and instead of correcting the design they placed a label telling the dealer to lubricate an inaccessible fitting. This is a dangerous defect in the vehicle.
Vehicle Mileage at Failure	35000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	SEVILLE, OH
VIN pattern	3D73Y3CL8BGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	15/01/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	5
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KNAPE813BEK525004 WBA1R520X05C78606 JS1GN7DA372121741 WDCGG8JB7EG291291 YV1UZ25UDK1226974 JHMFA16566S000371 1GCPYFED6KZ346252 WBADK520208328718 SALAG25497A417668 1GBHC39D96E241010 1FADP3F24JL316143 JMBXDGG3WLZ005140

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2011 Ram 3500 Steering Problems, Complaints and Defects, Recalls and Failures

2011 Ram 3500 Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?