Issue ID | 1101827 |
Internal NHTSA # | 10627310 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2011 |
File date | 17/02/14 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Received the n49/nhtsa 13v-529 recall notice from chrysler sometime in jan. 2014. I took the truck to the dealership on feb. 17, 2014. I was told there was a limited supply of the replacement part(s) and they would have to put my name on a list, then they would contact me when the part was available and my name was next in line for the repair. In july 2014, i received a duplicate notice from chrysler. I called the dealer today (aug. 21, 2014) to find out if i was still on the list. My name is approx. 87 on the list remaining and they were only able to do 2 repairs a day, in part because their building is under construction for an expansion. I believe waiting over 6 months for a repair that could be potentially dangerous is unreasonable. In one week, 8/28/2014, i have planned (for several months) to go on a camping trip, with my trailer camper, and staying in a remote campground with no cell phone service. I will need to back into the camping space which usually has tight spaces to maneuver (the conditions when the tie rod is most likely to break). The person i talked to at the dealership told me that if the tie rod broke i would be moved to the top of the list, which was not comforting! |
Vehicle Mileage at Failure | 3270 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | PASCO, WA |
VIN pattern | 3D73Y3CL2BGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 19/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
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