Issue ID | 877311 |
Internal NHTSA # | 10421088 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 3500 |
Model Year | 2011 |
File date | 20/08/11 |
Component | SERVICE BRAKES, ELECTRIC |
Product type code | VEHICLE |
Description of the problem | The factory installed trailer brake controller does not work correctly. No matter how the gain is adjusted the brake controller either engages the trailer brakes to the point of lock up or the trailer brakes don't engage at all. This is very unsafe, in an emergency stop this could cause the trailer to jack knife or loss of control of the tow vehicle. I have read on many forums that this is a common issue with the factory installed brake controller. Many people report that the controller works sporadically, either the trailer brakes lock up or they don't actuate at all. The factory installed trailer brake controller needs to be investigated. This is a faulty product and is very unsafe for towing. Having your trailer brakes lock up or not come on at all is a life or death matter. I have read the owners manual and have adjusted the gain many times and it still does not work correctly. The factory installed trailer brake controller fails every time it is used. |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | VALLEY, WA |
VIN pattern | 3D73Y3HL6BGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 23/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |